Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

We had the most amazing experience having a Mitsubishi split system installed at our house. Efficiency and customer service are the two words that come to mind when thinking about our experience. Over three days the company had two gentlemen come to install four units all of which can be controlled using Bluetooth on my cell phone. They were very conscious of the placement of each of the units because they knew I was concerned about aesthetics. Before Andre, one of the technicians, left he answered all of my questions, and ensured that I understood how to control the system from my phone. Everyone I encountered at this company, exuded the utmost professionalism and I will continue to refer them to any and all of my friends and family. ~ Alexandra D
Eric and Fuse are Great! The service appointment was set up with ease and Eric came to diagnose our washing machine issue. He came within the time frame given and let me know when he was on his way. He was very kind and courteous and once he diagnosed the problem he promptly quoted a cost for parts & labor to fix it, explaining the details. The follow up was fantastic and he came back a few days later to install the part, again on time with a message he was on his way. He was very efficient and kept the area neat and tidy, very appreciated. It is our first time using Fuse but it looks like they will be our go to for appliance/HVAC repairs in the future. You will feel spoiled with their service - they are really good. ~ Teri (
Hands down the best overall experience with Fuse. Andrey was more than a pleasure to work with. Most companies wouldn’t do the job because they said it was too small while other companies said it would take an entire day. I communicated with Andrey over the phone and sent him pictures of the job and he gave me a quote on the spot. He was scheduled for the following day and even showed up early. He mentioned the aging of the system but didn’t pressure an up sell which is always highly appreciated. He answered all technical questions and was more than professional throughout the whole job. He even asked how I wanted a certain part of the job done in order to create more space for storage. The price in the end was the same price quoted on the phone. I would recommend in the future and plan on making another call for a furnace cleaning here soon. ~ Gerard S
My Kitchenaid built in refrigerator was leaking so I called and they scheduled me for the next morning. Allan was prompt and professional. I received texts and a phone call that he was on his way. He arrived in shoe covers and a mask. He identified the problem right away and explained it to me. Apparently my lovely children don’t always close the freezer door completely and the melt/refreeze clogged things up. Allan gave me a quote and said it would take about an hour. The diagnostic fee was applied to the service and they accept credit cards. I felt the price was very fair. I appreciated how smoothly the entire process went and will definitely use them again! ~ Kelly T
We have had FUSE come out multiple times ...First our old refrigerator broke down, twice our A/C needed a heavy reload of Freon and most recently our washing machine ( only a year and a half old ...but, a rat had chewed its water hose ...flooded the garage). Each time the service repairman from FUSE came out ,he diagnosed the situation promptly and correctly . He did not try to add on ...he fixed the problem well, too. Three different repairmen ...each considerate of us, our home and time. FUSE's repair people known their jobs well :) FUSE's dispatcher is very professional and attentive , too ! ~ Monette V
Our repairman arrived one day after we called because our Thermador ice maker stopped working. He carefully inspected, tested and clearly explained how the problem occured. Thanks very much! We highly recommend Fuse. Of course we called Fuse again when our air conditioner stopped working. We needed to replace the old system and greatly appreciated the honest and fair advice and clear explanations of the Fuse team to select and install a new system. We cannot say enough good things about the professionalism and good work of the Fuse team. We highly recommend them! ~ Stephen G
The service from Fuse HVAC was amazing! My issue was: whenever I would cook, my vent would go on automatically and be very, very loud. SO ANNOYING!!! The technician texted me to let me know he was on his way. He arrived on time and immediately told me he was fully vaccinated, and had a mask on. (Some people my husband and I deal with do not want to wear masks around us.) He was very polite and patient, knew what to do, and fixed my issue with the vent in a timely manner. The price was reasonable too. I highly recommend Fuse HVAC. Thank you Fuse for making cooking enjoyable again!!! ~ Lauren P
Allan explained everything in detail. He's very professional and knowledgeable. Based on his recommendation, we will be engaging FUSE to perform repairs and maintenance. Update:. Allan contacted me next day to make the repairs. Fortunately the parts were available and his schedule allowed for installing them. I'm impressed with Fuse. From the initial visit to next day repairs, they were super. We were lucky that the timing worked out this way. Summer time can difficult to get an AC technician in a timely fashion. I highly recommend Fuse HVAC for your AC needs. ~ Mike W
"I recently had my HVAC air conditioning primary drain cleaned by a professional and I couldn't be more pleased with the service I received. The Allan arrived on time, was courteous, and quickly got to work on diagnosing and cleaning the drain. Not only did he thoroughly clean the drain, but he also took the time to explain the process and provide me with helpful tips to prevent future clogs. The service was fast, efficient, and affordable. I highly recommend this company for anyone in need of HVAC maintenance or repairs. Thanks again for the excellent service!" ~ Deepika P
I have a Nest thermostat that was displaying an E74 error code with no power to the red Rh wire. My fan was blowing continuously until I turned it off from the circuit board, and my condo has been without heat for the past week. Alan arrived ten minutes early, wore booties and was about to resolve the issue within the hour. He reset the safety switch on the HVAC system, cleaned the flame sensor, and adjusted the gas regulator and gas outlet. I was so happy with the professionalism and the timeliness of resolving the issue! Thank you Alan! ~ Nikki Y
Quick turn around of scheduling a same day appointment from initial inquiry. Eric came during the time frame given, he was friendly and efficient. He did a thorough check of our washing machine unit, taking off our stacked dryer to make sure he could see behind the units, and checking the connecting pipes. He looked to see where the leakage was coming from, ran the machines several times, and put the dryer back in the small space. Definitely would recommend and shall reach out in the future! ~ Kristi K
Needed to have my new bedroom window a/c installed. The appointment was set soon after my request and Andrey was sent out to do the job. This was not simple because I purchased a larger unit than the old one I had that died. Andrey explained to me that the number of BTU's expended by my new unit were in excess of my room measurements. We discussed location options, and in the end he said he'd "make it work" in my original window. Andrey was incredibly hard working with a positive attitude. He was excellent at keeping me informed through each step of his work. He removed the other window panel and created a new frame from materials he left to purchase at Home Depot. He centered the new unit perfectly. Andrey is a perfectionist and the quality of his work exceeded my expectations . After he installed the new unit and framed it within my existing frame, he removed my interior window shutters, took the old a/c unit, cleaned up and - even though the job took almost five hours - stayed within the agreed upon estimate. I highly recommend Andrey and MAYDAY. Thank you, Andrey! ~ Haidee B
I was so impressed with my entire experience at Fuse. My washing machine broke mid cycle and they were able to come out the next day. Eric, my service tech, was able to diagnose the problem in about 10 mins. He ordered the necessary part and let me know it would take about three days to come in. As soon as the part was in stock, they called me to set up the installation. The team at was professional, courtesy, and reasonably priced. I will be giving this company repeat business ~ Jennifer B
When my furnace broke down this winter, I needed someone fast. Luckily Fuse HVAC Repair had just what we were looking for! The customer service team helped us out by sending an excellent tech over with experience in fixing furnaces right away--and he did so without any hassle or delay whatsoever (you know how it goes during these cold months). Nowadays our home is cosy again thanks to him; plus all their other professional technicians are really nice ~ Corey T
Fuse HVAC Repair is the best when it comes to furnace repairs. I called them after my old unit died and they were able to come out within a day, which impressed me because most companies will not show up until at least two days later! The technician knew exactly what needed to be repaired - he made sure everything was disposed off properly too so there wouldn't be any mess for us here on our end!! You should definitely give these guys an call if you need HVAC repair help ~ Lena P
I am so glad I found this company to take care of all my heating and cooling needs. They are professional, on time every single visit (even early!), clean up after themselves perfectly; you can't even tell they were there! If it's good enough for your house then Fuse will do everything in their power make sure that nothing goes wrong - which means no more costly repairs or replacements down the line when something does break. ~ Kimberly S
My technician was Eric. He was excellent!!. Prior to Fuse HVAC coming out , 2 other technicians from other appliance companies could not figure out or fix my hood vent. He figured it out immediately, got the correct parts and fixed it. He was professional, friendly and competent. The company was great communicating with me and keeping me informed. I willl absolutely use this company again for any of our appliances and HVAC needs ! ~ Nesi S
I would highly recommend this company to anyone looking for AC repair. They came less than an hour after my call on Saturday, and fixed my AC without charging me an arm and a leg. The technician was highly professional, honest, and trustworthy. He explained the problem in detail and answered all of my questions. I would definitely use this company again. ~ Olena L
I called fuse for an AC problem…. They responded back within 30 minutes and set up a tech for the next day… their technician called me to keep me updated on his eta and came out as scheduled. Allan, the tech, figured out the problem, gave me an estimate… which I accepted… and he went to work… the whole experience with fuse was very positive… they did a great job for us 👍👍 ~ mark6391
Just can't say enough good things about this company and their employees. Super knowledgeable, responsive, and didn't just push me to buy a whole new system (like another group I had come in). They spent the time to really evaluate my systems to determine the problems. I HIGHLY recommend these guys. Special thanks to Allan, Eric, and Max for their help!!! ~ Anthony J
The Fuse HVAC Repair team of Irvine really knows how to take care of their clients! We called them up because our furnace was not working properly and they came out with such speed. The technician who fixed it didn't pressure us at all, instead answering any questions we had. And then when installation time rolled around there were two techs present to ensure that things will go smoothly. ~ Mabel P
The Fuse HVAC Repair team is my go-to for quick and professional furnace repair. They were able to send somebody out the next day, which really helped with this busy winter season! The technician knew exactly what was wrong (I didn't even have time for all those confusing messages) as well as how best replace it--and boom - heat again in no time at all ~ Joann B
Allan from Fuse was the most professional, personable and patient repair person that we had the good fortune of being assigned to repair our Thermador ice maker. After several service calls to try to repair this he was able to troubleshoot the problem and replace parts so that the freezer works again. Highly recommend this company and Allan should repairs be needed. ~ joanne a
Have you been having trouble with your home's heating and cooling system? If so, I recommend Fuse HVAC Repair of Irvine Inc. They are professional throughout all aspects-from the initial consultation through installation! The technicians did an excellent job replacing our old furnace; it has run smoothly ever since they were done working on it too :) ~ Shirley M

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